Privacy Policy

Who We Are

Simple Day Limited (Company No. 13151621) is a web design and development company registered in England and Wales. Our registered address is in Swindon, Wiltshire, UK.

Contact: info@simpleday.co.uk | 01793 205 250

What Data We Collect

We may collect the following information when you use our website or contact us:

• Name, email address, and phone number (via our contact form or funnel)
• Company name and industry
• Answers to questions in our website questionnaire
• Technical data such as IP address, browser type, and pages visited

How We Use Your Data

We use your personal data to:

• Respond to your enquiry and provide a quote or consultation
• Deliver the services you have contracted us for
• Send you relevant follow-up communications about your project
• Improve our website and services

We will never sell your data to third parties. We do not send unsolicited marketing emails.

Legal Basis for Processing

We process your data under the following lawful bases (UK GDPR):

• Consent — when you submit a form or questionnaire on our website
• Contractual necessity — when we need your data to deliver services you have commissioned
• Legitimate interest — to follow up on genuine enquiries and improve our services

Third-Party Services

We use the following third-party services that may process your data:

• Resend — to send email notifications and confirmations
• Vercel — website hosting
• Calendly — appointment scheduling
• Stripe — payment processing (when applicable)

Each of these services has their own privacy policy and processes data in accordance with UK GDPR and/or equivalent standards.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined above, or as required by law. Enquiry data is typically retained for 24 months. Client project data is retained for the duration of our working relationship plus 6 years for accounting purposes.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request a copy of your data in a portable format
• Withdraw consent at any time

To exercise any of these rights, email us at info@simpleday.co.uk. We will respond within 30 days.

Cookies

Our website uses essential cookies required for the site to function. We use Google Analytics 4 to understand how visitors use the site (pages visited, time on site). This uses first-party cookies and does not collect personally identifiable information. We do not use advertising cookies or sell data to third parties.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.

Complaints

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.