Bespoke platforms

Some businesses outgrow a website.

When off-the-shelf software cannot do what your business needs, we build the platform around it instead. Portals, bookings, payments, operations and the systems they connect to. Built to your specification, quoted in writing, owned by you.

5.0 Google
Bespoke, never a templateYou own the code
Send us your specification

Or email info@simpleday.co.uk and a rough document is fine.

The software exists. It just does not fit your business.

Most businesses reach a point where the tools fight each other. The booking system does not talk to the accounts. The scheduling tool does not talk to the field staff. Someone re-types the same customer details into three places every week.

You pay for tools you only half use

Three subscriptions, and none of them do the one thing you actually need. You bend the business around the software instead of the other way around.

The admin lands on one person

Everything runs through whoever holds the passwords and the spreadsheets. When they are away, the business slows down.

Nothing adds up on its own

No single view of customers, jobs, money or records. Decisions get made on a feeling, because the real picture would take a day to assemble.

What we build

One platform, shaped around your business, rather than a subscription you have to fit into.

Portals for customers, staff and contractors

Everyone gets their own login and sees only what they should. Customers track their own orders, bookings or documents. Staff and contractors get the jobs, checklists and records they need for the day.

Operations and management systems

Bookings, jobs, schedules, assets, maintenance, stock and records in one place, with rules that match how your business actually runs. No more spreadsheets emailed back and forth.

Bookings, plans and recurring billing

Customers choose a service, check they are covered, and pay. One-off payments, deposits and monthly plans, with the paperwork handled for you automatically.

Payments, invoices and stage payments

Card payments, deposits, balances and the 50/50 stage payments we use ourselves. Money in and out is recorded against the job or the customer, so the accounts reconcile.

Connections to the systems you rely on

Payment providers, accounting, field-service and scheduling tools, messaging, document storage, and the hardware side: keyless entry, access control, CCTV and on-site energy. Where a connection is not possible, we agree a fallback before you commit.

Records, permissions and compliance

Actions are logged, roles are locked down, and documents and renewals are tracked with dates and reminders. When someone asks who changed what and when, the answer is there.

Recent platform work

Every platform is different, but the problems rhyme. Here are three real projects, described without naming the businesses, because their systems are theirs.

Property operations

A property operations platform

A serviced-accommodation portfolio spread across multiple buildings. Guests arrive to a door that opens on the right day at the right time, without a key handover. Cleaners work from checklists on their phone, maintenance jobs are raised, approved and signed off, and every action is recorded. The platform sits above the buildings themselves and connects to keyless entry, CCTV and on-site energy systems, so the people using it never touch that hardware directly.

Bookings and subscriptions

A booking and subscription platform

A local service business selling recurring monthly plans. Customers check whether their address is covered, build their own package, and pay by card. The payment confirms the booking, records the customer and their details, and creates the job in the scheduling system the office already uses, with its own notification email so nothing is missed.

Portfolio and reporting

A portfolio management platform

A property owner with tenancies, rents, deposits, compliance renewals and a long-term plan for the whole portfolio. One system holds the properties, the money, the documents and the deadlines, and presents the position clearly, so the owner and their successor can see exactly where everything stands.

How it works

Five steps, no surprises. You approve the proposal before any money changes hands and before any work starts.

1

You send the spec

Email us what the platform has to do. A rough document or an email is fine.

2

We write a proposal

We ask anything unclear, then set out the scope, the stages and a written quote.

3

You sign it off

Nothing is built until you are happy with what has been described and quoted.

4

50% to start

The deposit is payable and the build begins. You see working software as it comes together.

5

50% on completion

The balance is payable when the platform is finished and you are happy with it. You own it.

Not sure what to put in a specification?

You do not need a technical document. Cover these five things and we will take it from there.

  • What the platform has to do, in your own words
  • Who will use it, and what each of them should be able to see and do
  • Where the information comes from today, and where it needs to end up
  • Anything it has to connect to: payments, accounting, scheduling, or hardware
  • Any rules the business runs on, such as who can approve what

One team from idea to live

We design it, build it, connect it and host it. You deal with the person who wrote the code.

Designed and built around your business, not a template
Payments, scheduling and hardware connections built in
Roles and permissions so everyone sees only what they should
Records, logs and deadlines handled for you
Quoted in writing before any work starts
50% to start, 50% on completion
You own the code, the data and the domain
No lock-in, and no licence to keep using what you paid for

Questions about bespoke platforms

What kind of platform can you build?+
Anything that can be described clearly. The platforms we build most often fall into a few shapes: a portal where customers, staff or contractors log in and see only what is theirs; an operations system that runs bookings, jobs, schedules and records; a subscription and payments platform; or a management system for property, assets or compliance. If you can write down what it needs to do, we can quote it.
How does the process work?+
You send us a specification. It does not need to be technical, an email with what the platform has to do is enough. We read it, ask anything that is unclear, and write a proposal that covers what will be built, the stages, and a quote. Once you approve the proposal, 50% is payable to start and the remaining 50% is payable on completion, when the platform is finished and you are happy with it.
How much does a bespoke platform cost?+
It depends entirely on the specification. A focused portal with payments is a different project from a multi-site operations and compliance system. We quote each project on its own scope, in writing, before any work starts. You will never get an open-ended invoice from us.
How long does it take?+
A platform is built in stages, and the timeline depends on the scope and on how quickly decisions are made. We set the stages and the dates out in the proposal, and you see working software as we go rather than waiting until the end. Your website promise is different: websites are delivered in 14 days. Platforms are quoted and scheduled to their own specification.
Can it connect to the systems we already use?+
Yes. We build the connections into the platform so you are not copying data between tools. That covers payment providers, accounting, field-service and scheduling systems, messaging, document storage, and the hardware side: keyless entry, access control, CCTV and on-site energy systems. Where a third party does not offer a reliable connection, we say so and agree a workable alternative before you commit.
Do we own the platform?+
Yes. You own the code, the data and the domain. There is no platform lock-in and no monthly licence to keep using what you paid for. You can host it with us or take it elsewhere.
We do not have a written specification. Can you help?+
Most clients start with a problem rather than a document. Tell us how the business runs today, where the time goes, and what you wish existed. We will ask questions and help shape it into a specification you can approve. That work happens before any quote, and it costs you nothing.

Looking for a website instead? See what we build, or get a free quote.

Send us the specification. We will quote it.

Email info@simpleday.co.uk or call 01793 205 250. Tell us what the platform has to do and we will come back with a proposal, the stages, and a written quote.